CraigRichards.com | BigSender Administrator Guide

Administrator Guide
Table of Contents

Getting Started
downloading
uploading
first launch
instant updater
Smart Spring
Popup Helper
running BigSender

DOs & DON'Ts

Troubleshooting FAQ

Administrator Controls
logging in
logging out

Configurator

List Cleaner

Bounce Manager

Gateway Manager

Message Composer

Contact Manager Tools
search your list
browse your list
view/print record details
edit a record
annotate a record
remove records
target records

Security

Distribution Policy
& Licenses
multi-domain license

Buy Now

forum

Support

User Survey

News2Me

As per the End-User Software License Agreement (below), BigSender may not be distributed, shared or duplicated in whole or in part with any party not licensed by Craig Richards Design to possess or use BigSender.

Multiple Domain and Server License Agreements

Multiple Domain Licenses for BigSender, only when purchased simultaneously, are subject to a discount of US$10.00 per license, which our ordering system will automatically calculate and report during your order process. Subsequent license purchases (at a later time) are not subject to the Multiple Domain License discount.

Server Licenses for BigSender are available, please contact Craig Richards Design for the current fee schedule appropriate for your particular needs.

BigSender
End-User Software License Agreement

CRAIG RICHARDS DESIGN
BigSender
End-User Software License Agreement
Revised 14 May 2004

THIS AGREEMENT IS A LEGAL DOCUMENT BETWEEN CRAIG RICHARDS DESIGN AND THE PERSON OR ENTITY IN WHOSE NAME A LICENSE FOR WHOM BIGSENDER IS PURCHASED (LICENSEE). READ CAREFULLY AND AGREE TO THE TERMS OF THIS DOCUMENT BEFORE COMPLETING YOUR PURCHASE OF BIGSENDER. THIS DOCUMENT CONSTITUTES THE LICENSE TO USE THE SOFTWARE AND CONTAINS WARRANTY AND LIABILITY INFORMATION. BY PURCHASING, INSTALLING AND USING BIGSENDER, LICENSEE CONFIRM ACCEPTANCE OF AND AGREES TO BECOME BOUND BY THE TERMS OF THIS LICENSE AGREEMENT. IF LICENSEE DISAGREES WITH THE TERMS OF THIS LICENSE AGREEMENT, DO NOT COMPLETE YOUR PURCHASE TRANSACTION AS A REFUND IS NOT PROVIDED BY CRAIG RICHARDS DESIGN OR ITS LICENSORS FOR ANY PURCHASE.

1. Definitions
(a) "Craig Richards" and "Craig Richards Design" means Craig Richards Design and its licensors, if any.
(b) "Software" means the BigSender application comprising programs, scripts, processes and/or other associated plug-in applications, files, documents and its associated unique Registration Key provided by Craig Richards Design herewith, and any and all updates thereto which, individually or collectively, is considered the intellectual property of Craig Richards Design exclusively.

2. License
This License Agreement allows the Licensee to:
(a) Install and use the Software within and accessible from a single domain on a webserver and to keep one local copy of the Software solely for backup purposes.
(b) Software's use is limited to legal purposes and Craig Richards Design is not liable in any way for Licensor's activities and any related and/or consequential damages.
(c) The number of domains (websites) onto which the Software is installed and the domains (websites) from which it is accessed must not exceed the number of Software licenses purchased. A Software license must be purchased for each domain (websites) from which Software is to function.
(d) License provides for use of Software only and does not transfer, convey nor assign ownership of the intellectual property therein.
(e) Software is sold on an "as-is" basis and without any warranties expressed or implied outside the terms of this License Agreement.
(f) If Licensee has purchased a multi-installation license for the Software, such as a license to make installations of the Software on multiple domains (websites), licensee may concurrently use the number of copies of the Software authorized by that license agreement.

4. License Restrictions
Other than as set forth in Section 2, licensee may not make or distribute copies of the Software, or electronically transfer the Software from one computer to another or over any network including the Internet. Licensee may not reverse engineer, disassemble, or otherwise duplicate or adapt any code in Software. Licensee may not rent, lease or sublicense the Software. Licensee may not modify the Software or create derivative works based upon the Software. Licensee may not export the Software into any country prohibited by the United States Export Administration Act or regulations thereunder.

5. Updates and Upgrades
If this copy of the Software is an update or upgrade from an earlier release of the Software, it is provided to Licensee on a license-exchange basis. Licensee agrees by installation and use of this copy of the Software to voluntarily terminate Licensee's earlier end-user license and that Licensee will not continue to use the earlier release of the Software nor transfer Software to another party by any means.

6. Ownership
The foregoing license provides Licensee with limited rights to use the Software. Although Licensee may own the media on which the Software is recorded, Licensee does not become the owner of, and Craig Richards Design retains title to, the Software, and all copies and derivations thereof. All rights not specifically granted under this Agreement, including Federal and International Copyrights and Intellectual Property Rights, are reserved by Craig Richards Design. BigSender, its insignia and other associated images are trademarks of Craig Richards and are protected by United States Federal and Internationl Copyright laws.

7. Limited Warranties
(a) Craig Richards Design warrants that, for a period of sixty (60) days from the date of delivery (as evidenced by a copy of Licensee's receipt): (i) when used with a recommended webserver configuration, the Software will perform in substantial conformance with the documentation in the online Administrator Guide located at http://www.CraigRichards.com/software/bigsender/userguide/. EXCEPT AS SET FORTH IN THE FOREGOING LIMITED WARRANTY, CRAIG RICHARDS DESIGN DISCLAIMS ALL OTHER WARRANTIES OR CONDITIONS, EITHER EXPRESSED OR IMPLIED, INCLUDING THE WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IF APPLICABLE LAW IMPLIES ANY WARRANTIES WITH RESPECT TO THE SOFTWARE, ALL SUCH WARRANTIES ARE LIMITED IN DURATION TO NINETY (60) DAYS FROM THE DATE OF DELIVERY. No oral or written information or advice given by Craig Richards Design, its licensors, dealers, distributors, agents or employees shall create a warranty or in any way increase the scope or parameters of this warranty.
(b) (United States only) SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY PROVIDES SPECIFIC LEGAL RIGHTS AND LICENSEE MAY ALSO HAVE OTHER LEGAL RIGHTS WHICH VARY FROM STATE TO STATE.

8. Exclusive Remedy
Your exclusive remedy under Section 7 is to return the Software to the place from which you acquired it, with a copy of your receipt and a description of its failure to perform as described. Craig Richards Design will use reasonable commercial efforts to supply you with a replacement copy of the Software that substantially conforms to the documentation as cited in Section 7 or refund to you your purchase price for the Software, at its option. Craig Richards Design shall have no responsibility if the Software has been altered in any way, abuse or misapplication, or if the failure arises out of use of the Software with other than a recommended webserver configuration.

9. Limitations of Damages
(a) CRAIG RICHARDS DESIGN SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, OR THE LIKE), WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF CRAIG RICHARDS DESIGN OR ITS REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
(b) CRAIG RICHARDS DESIGN'S TOTAL LIABILITY TO YOU FOR ACTUAL DAMAGES FOR ANY CAUSE WHATSOEVER WILL BE LIMITED TO THE GREATER OF US$189 OR THE ACTUAL AMOUNT PAID BY LICENSEE FOR THE SOFTWARE THAT CAUSED SUCH DAMAGE.
(c) (United States only) SOME STATES DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OF CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
(d) To the extent provided by applicable law, the foregoing limitations of damages do not apply to damages for personal injury, if any.

10. Basis of Bargain
The limited warranty, exclusive remedies and limited liability set forth above are fundamental elements of the basis of the agreement between Craig Richards Design and Licensee. Craig Richards Design would not be able to provide the Software on an economic basis without such limitations.

11. (United States only) Government End Users RESTRICTED RIGHTS LEGEND
This software is "Restricted Computer Software." Use, duplication, or disclosure by the United States Government is subject to restrictions as set forth in this Agreement and as provided in DFARS 227.7202-1(a) and 227.7202-3(a) (1995), DFARS 252.227-7013 (OCT 1988), FAR 12.212(a)(1995), FAR 52.227-19, or FAR 52.227-14, as applicable. Manufacturer: Craig Richards Design, 895 NE Hidden Valley Way, Suite 2, Bend, OR USA 97701-5967.

12. (Outside of the United States only) Consumer End Users
The limitations or exclusions of warranties and liability contained in this agreement do not affect or prejudice the statutory rights of a consumer; i.e., a person acquiring goods otherwise than in the course of business.

13. General
This Agreement shall be governed by the internal laws of the State of Oregon, USA. This Agreement contains the complete agreement between the parties with respect to the subject matter hereof and supersedes all prior or contemporaneous agreements or understandings, whether oral or written. All questions concerning this Agreement shall be directed to: Craig Richards Design, 895 NE Hidden Valley Way, Suite 2, Bend, OR USA 97701-5967, Attention: BigSender Support Services.

Craig Richards Design, BigSender™, BigSender Configurator™, BigSender Activator™, BigSender Language File™ (BLF), BigSender Snapshot™, BigSender Gateway™, BigSender Automated Bounce Manager™ and SMART SPRING™ Popup Helper are trademarks of Craig Richards Design and are protected by United States Federal and International copyright laws and Intellectual Property Rights laws. All rights are reserved in the United States of America and other countries.